The Delighted Customers Podcast with Mark Slatin
Podcast tekijän mukaan Mark Slatin | The Agile Brand - Torstaisin
Kategoriat:
108 Jaksot
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#88: How Bilt Uses 3-D Instructions to Enrich Lives
Julkaistiin: 13.6.2024 -
#87: Empathy-Driven Leadership
Julkaistiin: 6.6.2024 -
#86: The Power of Social Identity on CX with Professor Gary David
Julkaistiin: 30.5.2024 -
#85: The Science of Brand Love
Julkaistiin: 23.5.2024 -
#84: Leading Change by Leveraging Trust with Charles H. Green
Julkaistiin: 16.5.2024 -
#83: Lessons from Taylor Swift About How to Create Superfans with Brittany Hodak
Julkaistiin: 9.5.2024 -
#82: The Role of Qualitative Research in Experience Design with Jennifer Ashman, Principal, CX Amplified
Julkaistiin: 2.5.2024 -
#81: Strategies for making cx your growth engine
Julkaistiin: 25.4.2024 -
#80: Designing Experiences that drive loyalty
Julkaistiin: 18.4.2024 -
#79: Lessons from an ER doctor w/Dr. Judy Wolfe, Associate Chief Experience Officer, Cleveland Clinic
Julkaistiin: 11.4.2024 -
#78: Three Keys to Driving Customer Advocates
Julkaistiin: 4.4.2024 -
#77: Joe Pine: The Origin of "Customer Experience," The Experience Economy, and What's Next
Julkaistiin: 28.3.2024 -
#76: Pink Zebra Moving: Differentiating on CX for Explosive Growth with CEO, Ron Holt
Julkaistiin: 21.3.2024 -
#75: What’s the Pioneering Edge for Today’s CX Leaders according to the NPS Creator
Julkaistiin: 14.3.2024 -
#74: Closing the Gap Between Brand Promise and Customer Experience with Nick Zeisler
Julkaistiin: 7.3.2024 -
#73: Bruce Temkin's Blueprint for Fostering Trust in CX and Beyond
Julkaistiin: 28.2.2024 -
#72: The Crossroads of CX and UX: A Conversation with Darren Hood
Julkaistiin: 22.2.2024 -
#71: The Contagious Enthusiasm and Customer Intimacy Quadrant with Mary Poppen
Julkaistiin: 15.2.2024 -
#70: The 4 Keys to Leading CX Change with Patty Soltis, CCXP
Julkaistiin: 8.2.2024 -
#69: 5 Tips to Improve Emotional Intelligence for Better CX with Sandra Thompson
Julkaistiin: 1.2.2024
Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
