Crack the Customer Code
Podcast tekijän mukaan Adam and Jeannie - Tiistaisin
Kategoriat:
509 Jaksot
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325: Kelsey Brown, Fighting for Transparent Pricing
Julkaistiin: 19.6.2018 -
324: A Good Product Is Not Enough
Julkaistiin: 12.6.2018 -
323: Neen James, Attention Pays
Julkaistiin: 5.6.2018 -
322: Rise of the Service Machines
Julkaistiin: 29.5.2018 -
321: Jesse Cole, Revolutionizing the Ballpark Experience
Julkaistiin: 22.5.2018 -
320: The STORY of Retail Experience
Julkaistiin: 16.5.2018 -
319: Jeanne Bliss, Is Your CX Mom-worthy?
Julkaistiin: 8.5.2018 -
318: How Important Is the CX of Former Customers?
Julkaistiin: 2.5.2018 -
317: Anne Bahr Thompson, Do Good
Julkaistiin: 24.4.2018 -
316: Can Toys R Us Survive?
Julkaistiin: 17.4.2018 -
315: Joey Coleman, Never Lose a Customer
Julkaistiin: 10.4.2018 -
314: The Power of Empowerment: What I Wish I Knew
Julkaistiin: 3.4.2018 -
313: Is AmazonGo the Future?
Julkaistiin: 27.3.2018 -
312: John Garrett, The Personal Side of Business
Julkaistiin: 21.3.2018 -
311: Which Retail Touchpoints Matter Most
Julkaistiin: 13.3.2018 -
310: Clint Schaff, The L.A. Times Experience
Julkaistiin: 6.3.2018 -
309: Common Leadership Biases in Your Way of Success
Julkaistiin: 28.2.2018 -
308: Jacob Morgan, The Future of Work
Julkaistiin: 21.2.2018 -
307: It’s Not My Job, Adam
Julkaistiin: 13.2.2018 -
306: Eric Porres, Personalized Video Experience
Julkaistiin: 6.2.2018
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
