Crack the Customer Code
Podcast tekijän mukaan Adam and Jeannie - Tiistaisin
Kategoriat:
509 Jaksot
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305: Supporting Your Team in the Retail Apocalypse
Julkaistiin: 30.1.2018 -
304: Arnie Malham, Innovating Culture
Julkaistiin: 23.1.2018 -
303: How to Build Brand Trust in 2018
Julkaistiin: 16.1.2018 -
302: Tom Karinshak, Comcast Customer Service
Julkaistiin: 9.1.2018 -
301: Will Experience Be Your Difference This Year?
Julkaistiin: 2.1.2018 -
300: Celebrating 300 Episodes (with live guitar)
Julkaistiin: 12.12.2017 -
299: Operationalizing New Channels
Julkaistiin: 7.12.2017 -
298: Michel Falcon, Incredible Experience Tips
Julkaistiin: 5.12.2017 -
297: How to Balance Promises with Performance
Julkaistiin: 30.11.2017 -
296: Jeffrey Shaw, The Lingo of Customers
Julkaistiin: 28.11.2017 -
295: A Leader's Guide to the Holidays
Julkaistiin: 23.11.2017 -
294: Katy Lynch, The Codeverse Experience
Julkaistiin: 22.11.2017 -
293: Are Millennials Killing Your Industry?
Julkaistiin: 16.11.2017 -
292: Mark Podolsky, Happy Customers Guaranteed
Julkaistiin: 14.11.2017 -
291: LinkedIn Learning for Customer-Focused Leaders
Julkaistiin: 9.11.2017 -
290: Ian Golding, Operationalizing Customer Experience
Julkaistiin: 7.11.2017 -
289: Transitions and Gaps in CX
Julkaistiin: 2.11.2017 -
288: Amy Climer, Fostering Creativity
Julkaistiin: 31.10.2017 -
287: The Multi-Device Customer Journey
Julkaistiin: 26.10.2017 -
286: Anthony Iannarino, Commitments Are for Closers
Julkaistiin: 24.10.2017
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
