Crack the Customer Code
Podcast tekijän mukaan Adam and Jeannie - Tiistaisin
Kategoriat:
509 Jaksot
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385: Bill Guertin, The Fan Experience
Julkaistiin: 3.9.2019 -
384: Your Customer's Ecosystem
Julkaistiin: 27.8.2019 -
383: Engaging Your Superfans
Julkaistiin: 20.8.2019 -
382: When Acronyms Escape
Julkaistiin: 13.8.2019 -
381: Julie Ann Sullivan: Catalysts of Culture
Julkaistiin: 6.8.2019 -
380: Bourbon Summit #3
Julkaistiin: 30.7.2019 -
379: Allen Adamson, Shift Ahead
Julkaistiin: 23.7.2019 -
378: The Phrase that Kills CX
Julkaistiin: 16.7.2019 -
377: Karen Jaw-Madson, Design of Work Experience
Julkaistiin: 9.7.2019 -
376: 5 Steps To Close The Loop With Customers
Julkaistiin: 2.7.2019 -
375: Leena Rinne, A Fellow Code Cracker
Julkaistiin: 25.6.2019 -
374: What's More Personal: Twitter or a Phone Call?
Julkaistiin: 18.6.2019 -
373: Barry Kirk, A Framework for Customer Loyalty
Julkaistiin: 11.6.2019 -
372: Are Experience Rewards the New Loyalty Programs?
Julkaistiin: 4.6.2019 -
371: Louis Carter, Emotional Connectedness
Julkaistiin: 28.5.2019 -
370: How Delta Airlines Encourages Direct Employee Appreciation
Julkaistiin: 20.5.2019 -
369: Jeff Gothelf, Thinking About Design
Julkaistiin: 13.5.2019 -
368: When Customer Service Is a Scam
Julkaistiin: 7.5.2019 -
367: Lee Smith, Putting Fuel Behind Your Sales
Julkaistiin: 30.4.2019 -
366: Can People Connect to Avatars?
Julkaistiin: 23.4.2019
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
