Crack the Customer Code
Podcast tekijän mukaan Adam and Jeannie - Tiistaisin
Kategoriat:
509 Jaksot
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365: Lisa Ryan, Having An Attitude For Gratitude
Julkaistiin: 16.4.2019 -
364: Culture Lessons From The Podcast
Julkaistiin: 9.4.2019 -
363: Technology Lessons from the Podcast
Julkaistiin: 2.4.2019 -
362: Bourbon Cast #2
Julkaistiin: 26.3.2019 -
361: Ryan Minton, Thanks For Coming In Today
Julkaistiin: 19.3.2019 -
360: The Airport Customer Experience
Julkaistiin: 12.3.2019 -
359: Steve Woodruff, What Makes You Distinct?
Julkaistiin: 5.3.2019 -
358: Customer Service Blueprinting: Jeannie's New Course
Julkaistiin: 26.2.2019 -
357: Thomas Hollmann, Customer Experience Education
Julkaistiin: 19.2.2019 -
356: Will Chatbots Be Everywhere?
Julkaistiin: 12.2.2019 -
355: Lisa Ford, Customer Service Excellence
Julkaistiin: 5.2.2019 -
354: Are you neglecting key moments in the customer journey?
Julkaistiin: 29.1.2019 -
353: Scott McKain, Make Your Organization Iconic
Julkaistiin: 24.1.2019 -
352: Keeping Knowledge When Superstars Leave
Julkaistiin: 15.1.2019 -
351: Mark Sanborn, Extraordinary Leadership
Julkaistiin: 8.1.2019 -
350: New Year's Resolutions
Julkaistiin: 4.1.2019 -
349: Mark Colgate, The Science of Service
Julkaistiin: 19.12.2018 -
348: Predictions for 2019
Julkaistiin: 28.11.2018 -
347: Jay Baer, Talk Triggers
Julkaistiin: 21.11.2018 -
346: Smaller Bathrooms and Premium Seating: Talking Airline Customer Experience
Julkaistiin: 14.11.2018
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
