The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Podcast tekijän mukaan Intercom - Torstaisin

Torstaisin

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450 Jaksot

  1. Pioneer: Highlights from Intercom's first ever AI customer service summit

    Julkaistiin: 17.10.2024
  2. Fin 2: The Next Generation of AI-First Customer Service

    Julkaistiin: 10.10.2024
  3. How strong company culture leads to high customer satisfaction

    Julkaistiin: 3.10.2024
  4. The Nordstrom Way: Embracing change in customer service

    Julkaistiin: 25.9.2024
  5. A day in the life of a conversation designer

    Julkaistiin: 19.9.2024
  6. Built For You: Fin AI Agent is now available over email

    Julkaistiin: 12.9.2024
  7. Leadership's Role in Creating a Customer-Centric Culture

    Julkaistiin: 9.9.2024
  8. A day in the life of a support knowledge manager

    Julkaistiin: 22.8.2024
  9. Defining and evaluating a remarkable customer experience

    Julkaistiin: 15.8.2024
  10. Off Script: Better, faster, cheaper

    Julkaistiin: 8.8.2024
  11. Dovetail's Serena Chan on why customer research is a crucial part of your support strategy

    Julkaistiin: 1.8.2024
  12. Strategies for getting executive buy-in to adopt AI-first CS

    Julkaistiin: 25.7.2024
  13. How to lead your customer service team into the AI future

    Julkaistiin: 18.7.2024
  14. Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

    Julkaistiin: 4.7.2024
  15. Building the future of AI-first customer service

    Julkaistiin: 27.6.2024
  16. Off Script: Reinventing customer service with AI

    Julkaistiin: 20.6.2024
  17. Unlocking customer service's strategic potential with AI

    Julkaistiin: 13.6.2024
  18. Shep Hyken on getting ahead of the competition with exceptional CX

    Julkaistiin: 6.6.2024
  19. Evolving your support org to thrive in the AI era

    Julkaistiin: 24.5.2024
  20. Mapping out the first 90 days with AI-first Customer Service

    Julkaistiin: 16.5.2024

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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