The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Podcast tekijän mukaan Intercom - Torstaisin
450 Jaksot
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Off Script: Into the future with AI-first Customer Service
Julkaistiin: 9.5.2024 -
Exploring customer service career paths in the age of AI
Julkaistiin: 2.5.2024 -
Unpacking the impact of AI on CX with PartnerHero's Mercer Smith
Julkaistiin: 25.4.2024 -
Moment of truth – Fin AI Copilot in practice
Julkaistiin: 18.4.2024 -
How Fin AI Copilot changes the game for support teams
Julkaistiin: 11.4.2024 -
Introducing Off Script: Des Traynor on the AI revolution
Julkaistiin: 4.4.2024 -
Stacy Sherman on how to design customer experiences that drive loyalty
Julkaistiin: 28.3.2024 -
Fueling the AI machine with the knowledge it needs
Julkaistiin: 21.3.2024 -
How AI is transforming customer service tech stacks
Julkaistiin: 7.3.2024 -
Amplitude’s Jenna Elliott on navigating the future of customer success
Julkaistiin: 29.2.2024 -
Understanding the changing economics of customer service in the age of AI
Julkaistiin: 22.2.2024 -
Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers
Julkaistiin: 15.2.2024 -
Exploring Intercom's Customer Service Trends Report for 2024
Julkaistiin: 1.2.2024 -
Rewind: Jeff Vincent on solving customer problems
Julkaistiin: 25.1.2024 -
Intercom on Product: Riding the AI wave in 2024
Julkaistiin: 18.1.2024 -
CX leader Camille E. Acey on the evolving dynamics in customer service
Julkaistiin: 11.1.2024 -
Synthesia CEO Victor Riparbelli on how generative AI is transforming video
Julkaistiin: 4.1.2024 -
Inside Intercom 2023 in Review
Julkaistiin: 14.12.2023 -
Rewind: CX author Dan Gingiss on turning customers into your own salesforce
Julkaistiin: 7.12.2023 -
Make every call count: The evolution of phone support
Julkaistiin: 30.11.2023
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com