The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Podcast tekijän mukaan Intercom - Torstaisin
450 Jaksot
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Pioneer: Highlights from Intercom's first ever AI customer service summit
Julkaistiin: 17.10.2024 -
Fin 2: The Next Generation of AI-First Customer Service
Julkaistiin: 10.10.2024 -
How strong company culture leads to high customer satisfaction
Julkaistiin: 3.10.2024 -
The Nordstrom Way: Embracing change in customer service
Julkaistiin: 25.9.2024 -
A day in the life of a conversation designer
Julkaistiin: 19.9.2024 -
Built For You: Fin AI Agent is now available over email
Julkaistiin: 12.9.2024 -
Leadership's Role in Creating a Customer-Centric Culture
Julkaistiin: 9.9.2024 -
A day in the life of a support knowledge manager
Julkaistiin: 22.8.2024 -
Defining and evaluating a remarkable customer experience
Julkaistiin: 15.8.2024 -
Off Script: Better, faster, cheaper
Julkaistiin: 8.8.2024 -
Dovetail's Serena Chan on why customer research is a crucial part of your support strategy
Julkaistiin: 1.8.2024 -
Strategies for getting executive buy-in to adopt AI-first CS
Julkaistiin: 25.7.2024 -
How to lead your customer service team into the AI future
Julkaistiin: 18.7.2024 -
Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders
Julkaistiin: 4.7.2024 -
Building the future of AI-first customer service
Julkaistiin: 27.6.2024 -
Off Script: Reinventing customer service with AI
Julkaistiin: 20.6.2024 -
Unlocking customer service's strategic potential with AI
Julkaistiin: 13.6.2024 -
Shep Hyken on getting ahead of the competition with exceptional CX
Julkaistiin: 6.6.2024 -
Evolving your support org to thrive in the AI era
Julkaistiin: 24.5.2024 -
Mapping out the first 90 days with AI-first Customer Service
Julkaistiin: 16.5.2024
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com