Crack the Customer Code
Podcast tekijän mukaan Adam and Jeannie - Tiistaisin
Kategoriat:
509 Jaksot
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225: (Tip) Signs of CX Success
Julkaistiin: 11.5.2017 -
224: (Tip) 3 CX-Defeating Phrases
Julkaistiin: 9.5.2017 -
223: Mo Gawdat: Engineering Happiness
Julkaistiin: 8.5.2017 -
222: (Tip) Instilling Culture Throughout the Organization
Julkaistiin: 4.5.2017 -
221: (Tip) The Wisdom of Your Team
Julkaistiin: 2.5.2017 -
220: Future Customer or Present Customer?
Julkaistiin: 1.5.2017 -
219: (Tip) Consistency Across Multiple Brands
Julkaistiin: 27.4.2017 -
218: (Tip) Lessons from Former Customers
Julkaistiin: 25.4.2017 -
217: Jill Schiefelbein, Dynamic Communication
Julkaistiin: 24.4.2017 -
216: The Right Way to Complain
Julkaistiin: 20.4.2017 -
215: (Tip) Losing Control of the Customer Experience
Julkaistiin: 18.4.2017 -
214: Who Drives Customer Experience?
Julkaistiin: 17.4.2017 -
213: (Tip) Customer Experience ROI Tips
Julkaistiin: 13.4.2017 -
212: (Tip) Start Innovating for YOUR Customers
Julkaistiin: 11.4.2017 -
211: Marcus Sheridan, They Ask, You Answer
Julkaistiin: 10.4.2017 -
210: (Tip) Educating Customers on Products
Julkaistiin: 6.4.2017 -
209: (Tip) Do You Have the Resources for Service?
Julkaistiin: 4.4.2017 -
208: Can You Predict Customer Behavior?
Julkaistiin: 3.4.2017 -
207: (Tip) How to Turn Away Customers
Julkaistiin: 30.3.2017 -
206: (Tip) The Role of the CX Evangelist
Julkaistiin: 28.3.2017
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
