Doing Customer Experience Right with Stacy Sherman
Podcast tekijän mukaan Doing CX Right® - Maanantaisin
Kategoriat:
152 Jaksot
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12. Delivering Unforgettable Experiences Featuring Ryan Estis
Julkaistiin: 7.11.2021 -
11. How Attention Pays™ For Productivity, Accountability & Profitability Featuring Neen James
Julkaistiin: 31.10.2021 -
10. Communicating and Delivering Real Value Featuring Bob Burg
Julkaistiin: 16.10.2021 -
9. How To Hug Your Haters & Make Customers Love Your Brand Featuring Jay Baer
Julkaistiin: 5.10.2021 -
8. Aiming High - Mental Health & Business Impacts Featuring Darren Prince
Julkaistiin: 5.10.2021 -
7. Creating and Leading A Customer-Centric Workplace Featuring Ashok Ramachandran
Julkaistiin: 3.10.2021 -
6. Leveraging Social Media For Customer Service & Competitive Insights Featuring Madalyn Sklar
Julkaistiin: 26.9.2021 -
5. Bringing The Human Back In Human Resources Featuring Dan Naiman
Julkaistiin: 19.9.2021 -
4. How To Create a Frictionless Experience To Get and Keep Customers Loyal Featuring Adam Toporek
Julkaistiin: 11.9.2021 -
3. Increasing Employee Engagement To Deliver Customer Excellence Featuring Colin Shaw
Julkaistiin: 23.8.2021 -
2. Measuring Customer Loyalty (NPS and Beyond) Featuring Rob Markey
Julkaistiin: 16.7.2021 -
1. How To Get Customers Back Again & Again Featuring Shep Hyken
Julkaistiin: 5.7.2021
The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology to solve business challenges. The show emphasizes that everyone has a CX role, regardless of job title or function, and provides actionable tactics for a unified effort. Beyond business strategies, you’ll hear inspiring life lessons and personal triumphs, transforming organizations by capturing customer hearts and wallets. This approach results in a win-win-win: delighted customers, empowered employees, and a thriving business.
