Future of Customer Service
Podcast tekijän mukaan Inbenta
Kategoriat:
33 Jaksot
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33. Simple TV: AI is the Future of Customer Service
Julkaistiin: 24.5.2022 -
32. Aram Melkoumov from Crowdlinker
Julkaistiin: 5.5.2022 -
31. Neoenergia: Keep Human at the Center of your Digital Strategy
Julkaistiin: 17.3.2022 -
30. Reasoning Engines and the Truth About AI
Julkaistiin: 8.2.2022 -
29. Why do so many AI projects fail?
Julkaistiin: 18.1.2022 -
28. Voice bots and IVR Systems – The Future of On-Call Support
Julkaistiin: 4.11.2021 -
27. Customer Service Digitalization in Manufacturing Industries
Julkaistiin: 25.10.2021 -
26. Headless Technology and The Future of Omnichannel
Julkaistiin: 7.10.2021 -
25. The Cross-Industry Value of AI
Julkaistiin: 24.9.2021 -
24. Understanding Behavioral Bot Design
Julkaistiin: 10.9.2021 -
23. Conversation Design Institute
Julkaistiin: 25.6.2021 -
22. How to create a great search experience
Julkaistiin: 1.3.2021 -
21. How to start a customer service department
Julkaistiin: 22.2.2021 -
20. Own the financial aspect, not just the relational aspect
Julkaistiin: 15.2.2021 -
19. Top 5 Customer Experience Trends for 2021
Julkaistiin: 8.2.2021 -
18. Lessons from a Customer Service Consultant
Julkaistiin: 1.2.2021 -
17. How to always deliver the major objectives
Julkaistiin: 25.1.2021 -
16. Customer success from a Fortune 100 company to a start-up organization
Julkaistiin: 18.1.2021 -
15. Customer research is one of the most vital things you can do for success
Julkaistiin: 11.1.2021 -
14. How sales and customer support work best together (with former Google Sales VP)
Julkaistiin: 21.12.2020
The "Future of Customer Service" podcast features interviews of Customer Support and Service leaders to understand how things work, best practices, and the future of support. Hear their perspective on challenges and opportunities. The podcast is specifically designed for Directors, Vice Presidents, CEOs, Support Leaders, Support Engineers and Chief Customer Officers. This podcast is hosted by Jordi Torras, and brought to you by Inbenta. https://www.inbenta.com